Website Maintenance

web hosting, phone & email support, technical advice and maintenance

Concentrate on building your business, don't waste time managing your website.

Few people realise the level of maintenance required to keep a website looking fresh and up to date with the latest technologies.

If you prefer to spend your precious time getting down to business, then outsourcing your web maintenance is key to avoiding the all consuming management of your site.

Website maintenance for your business, no matter the size, comes with expert advice and support provided by our specialist staff at We Push Buttons.

Ongoing website maintenance guarantees your site remains stable and updated regularly, avoiding potential disaster and a huge repair bill.

Websites that don’t have a regular maintenance are more susceptible to hacking, can disappear off Google rankings, begin to look dated, have outdated plugins and redundant text and links. It doesn’t take long for your website to get shabby if it is not maintained properly.

We will advise you on the best package that reshapes and evolves as your business grows without lock-in contracts.

This is why we offer fixed fee maintenance packages without a contract

For regular monthly payments that become part of your budget, our maintenance packages offer you Australian based phone and email support for emergencies, technical issues, content updates and regular malware scans.

Our maintenance packages give you access to our resources website which is packed full of training manuals, 70+ training videos, internet marketing advice, SEO techniques and technical information. All our resources are easy to understand in plain English.

Building and maintaining websites is what we do best at We Push Buttons. We take the hard work out of maintaining your website, which means you can get back to doing what you do best – running your business.
01

About our maintenance packages

Maintenance packages include our time for anything your business needs online. Instead of just fixing technical issues, each package includes a set amount of time per month that can be used in a variety of ways, such as:

■ Emergency technical assistance
■ Advice on the best software programs for your business
■ Social media assistance
■ Writing new blog articles
■ Content writing
■ Editing services
■ Creating new imagery
■ Technical assistance
■ Creating newsletters


If your allocated time is not used during a month, it rolls over to the next month to a maximum of six hours.

For example: you are on our small business package and rarely update or change your website. The day comes when you want to add a new page and you haven’t used your allotted time for four months. Great news! Those four months have rolled over, so you now have four hours at your disposal with our expert staff, a choice of web designer, graphic artist, SEO expert or content writer.

All this for no extra monthly charge.

02

What are the benefits?

Our system of care offers clients ongoing Australian-based phone support, instructional videos to help you navigate your site, and easy monthly payments with no contracts or set-up fees.


■ No Contracts - simply pay by the month (one month in advance)
■ No Set-up fees
■ Australian based server so all your information is stored in Australia
■ Access to our members only resources website with over 75+ videos, training manuals, knowledge base and articles
■ Australian based phone support 8am- 6pm Monday- Friday AEST
■ 24/7 support for urgent work such as hacker attacks and server issues
■ Support provided by our web development team, SEO specialists and content writers.
■ Live chat support where you’ll get through to a person within minutes
■ 24/7 monitoring of your website
■ Daily backups of your website to multiple locations
■ Updating of core software and plugins
■ Manage subdomain, domain moves, mailbox changes and database modifications
■ Daily antivirus/ malware security scans

03

Small business website maintenance package

A perfect package for small businesses who don’t have the time to manage their website, yet want the piece of mind that our IT department has your back. We can save you time by managing it for you, freeing you up to get on with your business. $110 p/month (incl. GST)

■ 30 minutes per month phone/email support
■ If phone/email support isn't required in a given month it rolls over
■ Gold standard web hosting
■ Updating of WordPress plugins and core software
■ Australian based servers
■ Weekly malware/virus scan on your website
■ Daily database backups to the server
■ Daily backups to the cloud (Amazon S3)
■ Additional server side security
■ Advanced caching so your website is exceptionally fast
■ Access to our members only resources website with over 75+ videos, training manuals, knowledge base and articles
■ Google webmaster tools monitoring
■ Website optimisation program
■ Advanced analytics program (with support to explain the details)

04

Dynamic organisation website maintenance package

This package is tailored for small to medium sized businesses who rely on their website as the main platform for their enterprise. Suitable for businesses that require regular updates and have complex websites and state of the art security.

This package is popular for eCommerce stores, not-for-profits, and ambitious businesses that need their website firing on all cylinders.

$220 p/month (incl. GST)

■ 2 hours per month phone/email support/ can be rolled over (to a maximum of 8 hrs)
■ Platinum standard web hosting
■ Customised cloud based server designed for WordPress websites
■ Updating of WordPress plugins and core software
■ Hacker attack recovery (12 hour turn around time)
■ Australian based servers
■ Weekly malware/virus scan on your website
■ Daily database backups to a 2nd geographically separate server
■ Daily backups to the cloud (Amazon S3)
■ Additional server side security
■ Advanced caching for website speed
■ Access to our members only resources website with over 75+ videos, training manuals, knowledge base and articles
■ Google webmaster tools monitoring
■ Website optimisation program
■ Advanced analytics program
■ Page Load Accelerator speeding up your website
■ No single point of failure
■ Monitoring & repair of errors
■ Sucuri advanced security program protecting from DDoS and malware

Our Website Maintenance Packages

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